Sales Operations Assistant Germany

Wat ga je doen?

• You are the first point of contact for our customers; you inform customers about our product range, stock positions, prices and conditions for delivery and service
• You ensure that all data per customer is recorded in the system correctly and on time and you provide support in preparing quotations
• You take care of all administrative tasks within the department, such as the accurate and timely processing of orders, requests for credit notes and requests for promotional material
• You send order confirmations and monitor customer orders in terms of delivery time and specific customer requirements (in consultation with the Planning department)
• You are responsible for the correct handling of complaints and take action together with Sales to prevent complaints in the future and increase customer satisfaction

Wat vragen wij?

• At Edelman, providing service and quality to our customers is key. We are looking for a new professional with a result-oriented and customer-oriented attitude. You work accurately and with attention to detail
• You are a team player, but can also work independently You can plan and organise well, you think in solutions and you are enterprising
• We expect excellent communication skills both verbal and written in the German (native), Dutch and preferably English language.
• Knowledge of Office programmes such as Word and Excel and, of course, administrative processes. Knowledge of and experience with Microsoft Dynamics AX 2012
• A completed MBO+/HBO education with several years of relevant work experience

Wat bieden wij?

• Working at one of the fastest growing lifestyle companies
• Free sports after work
• International company with a good working atmosphere where hard work and fun go together
• 27/28/29 vacation days per year
• Nice company parties, a Christmas package
• Premium-free pension
• Discount on the purchase of our products
• A fun job where you work with beautiful products!